Privacy Policy for ClaimGuard Tort
1. Information We Collect
We collect information you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Claim-related information (tracking IDs, claim types, statuses)
- Documents you upload (file names and sizes)
- Communication preferences (newsletter subscriptions, contact method choices)
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, and time spent on pages.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our claim tracking and assistance services
- Communicate with you about your claim status and updates
- Send newsletter communications (only if you have opted in)
- Respond to your inquiries and provide customer support
- Analyze website usage to improve our services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Claims administrators (only with your explicit consent)
- Legal professionals in our network (to assist with your claim)
- Service providers who help us operate our website and services
- Law enforcement (when required by law or to protect our legal rights)
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- 256-bit SSL/TLS encryption for all data in transit
- Encrypted storage for sensitive documents
- Access controls limiting data access to authorized personnel
- Regular security audits and vulnerability assessments
- SOC 2 Type II certified data centers
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide functionality for our interactive features
You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at privacy@claimguardtort.com.
7. Contact
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@claimguardtort.com
Phone: (484) 968-1529
Address: 1429 Walnut St, 14th Floor, Philadelphia, PA 19102